Wednesday, March 12, 2008

Got a new phone, but the same phone.

So yesterday, mid-afternoon I left my phone in my car. And from what I'm assuming, the heat from my car, since there is also black leather, the extremity of the heat in my car was just to insane for my phone to handle. I got my phone out after a brief nap and picked it up. I immediately dropped it as the phone was burning hot due to the metal on casing on the back of the phone. So with precaution, I quickly picked up my phone and wrapped it in my shirt for it to cool down and bring into the house.

I see that my phone was shut off so I turned it back on. After turning it on, it froze. I turned the phone on and off with the same outcome, it froze. So I decided to leave my phone off until midnight after I had returned home from Jaina's house. I turned it on, and the same thing happened, but I finally got it t work. Luckily I was able to retrieve all of my numbers.

So early this morning, I had an appointment with Apple concerning my phone. I waited for about 20 minutes after my appointment of 1030, since it was awfully busy. The dude at the desk, Mark, was extremely helpful. He told me that there was somthing wrong with the hard drive, so he offered me to exchange my old phone for a new one. I didn't complain and instantly agreed, since my old phone had scratches on the back and front and this massive dent on the side of my phone.

But the bad thing is that everything I had on my phone is GONE, and I have to do everything over again. Just a long process. But oh well, it's worth it for a new phone. Also got mysef a new USB cord since my other one had loose wires. Great customer service from Apple UTC!

I was sad this morning, but I'm absolutely ecstatic now.

1 comment:

Anonymous said...

Well said.