The experience of renting a textbook and not having a burden of trying to sell it was what intrigued me. So I decided to rent through BarnesandNoble.com because I was already a member. I have to admit, it was a good decision, but not after I received an email earlier this morning mentioning that I was charged $10.11 for a book that was already returned. Why is my fault that the website suggested that I return the book on December 1st so that it would arrive in time by the 5th? And then charge me that amount after it has already been received? It boggles my mind that they couldn't give me a break and just waive the fee. Guess that's just the money hungry company they are. There to be a bully and take your lunch money. Never again will I do that, and I would not suggest for anyone else to rent from them either.
Just thought I would express how i felt at the heat of the moment. That is all.
But if you do choose to rent from bn.com, good luck.
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